FAQ

Unfortunately we cannot do anything about this status. Once a package is in possession of the carrier we have the same access to tracking that you do. If you purchased insurance on your order and its not received after 30 days from the acceptance scan, a claim can then be filed.

Sign up for email notification for the product you are interested in. This will be the answer to the questions above.

No, everything that is for sale is on the website.

If you purchase an upper and a muzzle device (or want to send us your muzzle device) we will install for free. This does not include pinning and welding. Please specify if you would like the use of red thread locker 272, Rocksett, or no chemical locking compound. We have done close to 10K uppers (thousands with red thread locker 272 (Like Thunderbeast and Rugged suggests) at request, thousands with Rocksett on request, and some with no locking compound on request, just appropriate torque values. There is a lot of debate on all 3 methods, so this is the customers choice. Some customers do not want the hassle of removing Rocksett'd devices (boiling water) if they change muzzle devices frequently. Whatever locking agent you choose or do not choose, we will always use the appropriate torque value.

To prevent fraud. When billing and shipping addresses do not match our credit card processor flags the transaction for fraud. We have had several thousand dollars worth of attempted fraud with people who have had their card information stolen. When billing and shipping do not match we request validation. If its not provided the order is cancelled and refunded.

Currently we do not offer any mil/leo discounts. Instead we donate money to companies who will provide services for police/veterans/first responders (new roofs, home updates, counseling, etc). If you need validation of this we can provide proof upon request.

After receiving your parts our goal is to have you a tracking # within 5-7 days of the day we received the parts. We typically work quicker, but due to order volume/life that can change. If you have a "shooting match this weekend" or "need it for the range this weekend" we cannot guarantee meeting your timeline so please plan accordingly.

-Due to fraud/theft we no longer pay up front for used parts. Parts will be shipped to us, examined, counted, and then the seller will be paid.

-Payments sent electronically are documented.

-If cash is requested a bill of sale will be created for documentation purposes. (Name, DOB, Address etc). Bill of sale will be linked back to cashed TAC business check.

-TAC business checks will be made to seller for documentation purposes with description of parts.

When purchasing you are agreeing to the 4-5 week lead time as of 9/15/24. You do not need to ask for an update after placing your order. If you ask for an update at the 4-5 week timeframe you will be told it may be approx another week. You will receive tracking once it ships.

Likely because we cannot get a copy of your FFL's license and/or SOT. If you have a difficult FFL who wants us to call them first, email them first, or fax them, we suggest using a different FFL who is more efficient.

We are still required to get a copy of the FFL's license PERIOD!

Please give tracking #'s 5-7 days to update before contacting us.

Sale prices are not retro active on previously purchased items/orders.

Please do your research on items before purchasing. We do not do returns on open items you decided you do not like, "going in a different direction on my build", or my significant other is mad, etc.

Canceled orders will be refunded less 5% credit card fees. We are not refunded the credited card fees once the order is processed. No exceptions (angry spouse, emergency, impulse buy, mistake, etc). If you need to verify this with our credit card processing company we can provide credentials and contact information.